Category: Leadership

When you find yourself in the middle of a conversation

I was talking to someone the other day who told me a story about events I didn’t know about and people who are strangers to me. The lady relaying the story seemed a little puzzled as to why I wasn’t more responsive.

I guess the look on my face told her that I didn’t know about what or whom she was talking. Unfortunately, I seem to find myself in situations like this fairly often. I find people bringing me into stories somewhere in the middle, after all the characters are introduced and plotlines explained.

This is especially true in these days of social media immersion, when it’s easy to assume that everyone has read and retained every Facebook post and Twitter update of yours.

In those situations, I use a technique that serves me well in many facets of life: I play dumb.

Seriously, it may make things awkward for a moment, but here are a few gracious ways to say, “I don’t have a freaking clue what you’re talking about right now”:

Catch me up on that. If someone is going through something that has developed over time, it’s helpful to know where and how things got started.

Who are all these people? If “Well, you know how Ricky acts when he gets drunk,” is a part of your story, I’m going to need to know who Ricky is and how he acts when he gets drunk. Don’t let someone assume you know who everyone is.

Take me back a few steps. Sometimes you don’t want or need to know the whole deal, but it’s helpful to know a few events that built up to whatever you’re hearing about.

Tell me exactly what you mean. At least once a week, someone will end a sentence with, “know what I mean?” and I won’t have a clue what they’re saying. Asking someone to tell you exaclty what they mean will usually get them to paraphrase it in a way that’s more understandable for you and them. This one can be tough, especially at the office, because it defies instinct to be perceived as if you don’t understand 120% of everything that’s said.

Say that again. This is similar to “tell me exactly what you mean” in the sense that 90% of the time, the person you’re talking with won’t say it again. Rather, they’ll re-state what they said in a more crisp, concise manner.

There you go. Next time you find yourself in the middle of a conversation (or blog post!?) and don’t feel like you know all the relevant details, don’t be afraid to hit the pause button and get up-to-speed with one of these conversation helpers.

What would you add to the list?

Wednesday wisdom

How is it Wednesday already?

Even though the past week has flown by, I’ve still had a few minutes to read some good stuff. Here are a few of my favorite posts from the week:

Five plus yes by Shaun Groves. This is a very cool story about what happens when “your ability meets someone else’s need,” to borrow a line from the post.

Abandon crap by Kent Shaffer. My little daughter the artist gets so frustrated when her work doesn’t turn out perfectly the first time. I tell her that she gets closer to the work she wants every time she “messes up” but she doesn’t believe me. When she’s old enough for the word “crap” I’ll certainly share this post from Kent and the embedded clip featuring Ira Glass from This American Life.

Reverse judgmentalism by Pete Wilson. To whom do you find it most difficult to extend grace?

Who is one blogger who has made you think this week?

What’s your sentence?

At Catalyst, Daniel Pink told the story of someone telling President Kennedy that he was trying to get too many things done. In this conversation with Kennedy, this person finally said:

“A great man is a sentence.”

The implication being that an effective person is one who is focused on one big idea, cause or passion.

I think I’m a series of paragraphs. I try to do so many things that none of them gets with the excellence it deserves.

Are you a sentence? If so, what is your sentence?

Spectator to a great conversation

Three friends of mine wound up at the same lunch table the other day. Two of these guys had never met, so I introduced them.

For the rest of the lunch, it was almost like I wasn’t there. These two guys who were just meeting each other for the first time shared stories about their work, their interests and people they knew in common.

It was a great conversation, and even though I was sitting right there I wasn’t really part of it. All I did was get these guys to shake hands and then get out of the way. For me, I was honored to be a spectator to a connection forming.

What about you? Have you ever seen something like this happen in your circle?

 

Wednesday wisdom

I’m back with another edition of Wednesday Wisdom. I’ve got three good posts for you to check out and then I’m going to leave you with a tweet from a friend that’s been messing with me for about 10 days.

A post for leaders 55 and older by Brad Lomenick. I get the feeling sometimes that the older generation’s definition of leadership development is “shut up and pay your dues and we’ll hand you the keys to this thing on our way out.” This is a great post about what younger folks want today.

The impeded stream by Jo at Mylestones. Have you ever felt like you don’t know what to do? Like you don’t know which way to go? Check out the piece by Wendell Berry at the beginning of her post.

Positioned to be used by Lee Bezotte. This spring, we filled a rollaway dumpster with junk from our house. A dumpster. The whole time, I was thinking about the stuff that Lee writes about. Have a look at his post.

And finally, here’s an item that Tina shared on The Tweeter a week or so ago:

What do you feel entitled to and who in your life is paying for it?

What have you read this week that is making you think?

Seeing past our blind spots

I was thinking about blind spots the other day.

We all have ‘em – things about ourselves that we can’t see but that other people can see clearly.

I think our blind spots limit us. They keep us repeating the things we’ve always done. They keep our minds occupied with the things we already know. They condition our hearts to follow a straight line.

There’s good stuff in me that I don’t even know is there. But Mary Craig and my kids and coworkers and Sunday School class and clients get to see it. They know it’s there. And it could change the world if I knew it was there.

But I don’t see it.

You’ve got that stuff in you, too.

There’s not-so-good stuff in me that I don’t even know is there. And unfortunately, Mary Craig and the kids and my coworkers and Sunday School class and clients get to see it. They know it’s there.

You’ve got that stuff in you, too.

With all that in mind, I wonder why it is that I want my friendships to be just close enough that I can rest in them but not close enough that folks have an opening to show me my blind spots?

One challenge for myself in 2011 is to find the space in a few relationships to talk about blind spots – the things we can’t see that might be keeping the best things in us from seeing the light of day.

Wednesday wisdom

Here are a few great posts I read this week that I want you to see too:

How to Spot a Negative Nancy by Chad Missildine at The Way it Could Be. In my experience, usually the easiest way to spark a conversation with someone is to find a common gripe. That’s not the best habit. Chad’s post is helping me guard against being a constant critic or complainer.

Eeny, meeny, miny, mo by Greg Darley at GregDarley.com. If Switchfoot had decided to make “Dare You to Move” a blog post instead of a song, this is what it would say.

Did you work this weekend? by Allan Young at the SAMBA Blog. If you’re frustrated with your job, your schedule, the demands on your time – read this. Even if you’re not, read it.

Preaching on Orphan Care – James 1:27 by Zach Nielsen at Take Your Vitamin Z. Every so often, a wave of doubt about this adoption will crash over me and I’ll wonder what we’ve gotten ourselves into. I’ll question my own motives, my abilities as a parent and my strength to face all of the unknowns that are ahead of us. Zach’s post is a fantastic reminder of what we’re caught up in.

What have you read this week that made an impact on you?

Wednesday wisdom

Here are three great posts for you to check out today:

You Don’t Want To Read This Post by Mike Foster at People of the Second Chance. Mike gets real about where we’ve been and the opportunity that presents for us in the days ahead.

What You Complain About is What You’re Gifted At by Ben Arment at History in the Making.

Helping Others Help You by Lindsey Nobles. The tendency to do it all on our own is baked into most of us. It’s hard to ask for help. Sometimes, we’ve got to get ourselves out of the way so others can help us.

The curse (or blessing) of the first time

I heard a wise blogger say that when you go first with honesty, you give everyone else the gift of going second.

As I’ve thought about it, that principle is true with almost anything. In almost any realm of life, once you go first with something, it marks a path for something or someone else to follow.

This can work for you or it can work against you.

Here’s how it can work against you:

  • if the rule is that the credit card you buy gas with is for gas only, the first time you use it for a soft drink or lunch makes the second and third time easier
  • if you’ve got a great exercise regimen in place, the first time you skip it makes the second and third time easier
  • if you use a harsh or bullying tone to get compliance from your kids a first time, it makes it easier to use that tone again

Here’s how it can work for you:

  • if you push-back from patterns of dysfunction in a family or personal relationship a first time, it makes it easier to do it a second time and third time
  • if you humble yourself to your spouse, your kids, your boss – to people who don’t expect it – a first time, you’ll be able to do it again
  • if you stand alone and say something, sing something, create something or draw something when everyone else is sitting and watching – if you do that for the first time, the second time and third time get easier

Let’s hope to have the wisdom to know when not to go first if it’s going to work against us and the boldness to go first when it will help.